Descrição
Dynamics 365 Customer Service Enterprise consists of Customer Service Workspace, Ominchannel for Customer Service, Customer Service Hub, Customer Service Team Member, and Customer Service app.
Includes Embedded intelligence, service gamification, customer service voice, dynamics 365 teams, service scheduling, unified service desk, business process flows, additional storage, and Power Apps.
Learn more about this product line directly with Microsoft HERE.
For a lower version of the product, you can check out Dynamics 365 Customer Service Professional HERE.
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